Rayleigh Car Hire Privacy Policy

Data Collection Practices

We gather and manage various forms of personal data, including:

2. Usage of Your Information

Your personal information serves these key purposes:

• Service Delivery and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also assist with the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
• Client Communication (Legitimate Interest/Contract Fulfillment):
  • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement Through Legitimate Interests:
  • Assessing website interactions to refine user experience and site performance. Conducting studies to optimize our vehicle selection and service offerings.
• Compliance with Legal Standards:
  • Adhering to local legal and regulatory standards. Protecting against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Your Personal Information May Be Shared With:

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required by contract to safeguard your data.

We do not share your personal information with third parties.

Data Protection

We adopt suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes encryption, strict access controls, secure servers, and routine security evaluations. However, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the duration required to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The length of time we retain this information depends on its nature and the specific circumstances of its use.

6. Your Rights in Rayleigh

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your stored personal information.

For inquiries regarding your rights, please reach out to us.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and customize content. You have the option to adjust your cookie preferences in your browser settings to control how these technologies are utilized during your visit.

8. Updates to Policy

This Privacy Policy may be revised from time to time to address changes in our operations or legal obligations. Any updates will be documented on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how your information is handled.

Contact Rayleigh Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out to us.