Rayleigh Car Hire Privacy Notice

Data Collection Practices

We gather and manage various categories of personal information, including:

2. Usage of Your Information

Your personal information serves these specific purposes:

• Service Provision and Contract Fulfillment:
  • Managing your vehicle rental bookings and agreements is our priority. We verify your identity to confirm that you meet our rental criteria. Our team facilitates the collection and return of vehicles. Additionally, we handle payment processing, including deposits and any applicable charges, to streamline your experience.
• Customer Communication for Service Delivery and Support:
  • We send booking confirmations, rental updates, and essential information. We address your inquiries and offer dedicated customer support. We inform you about any changes to our services or policies.
• Marketing Permissions and Legitimate Interest:
  • We will send you promotional offers, newsletters, and service updates when you have opted in or we have a legitimate reason to contact you. You can unsubscribe at any time.
• Service Enhancement Through Legitimate Interests:
  • Evaluating website interactions to refine user experience and functionality. Researching to improve our vehicle fleet and services.
• Legal Compliance and Obligations:
  • Adhering to legal and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Rental Partners: We collaborate with third-party vendors, including payment processors and IT support, to deliver our services. These partners are committed to safeguarding your data.

Your personal information remains secure and private with us.

4. Protecting Your Data

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, changes, disclosure, or loss. This includes using encryption, implementing access controls, maintaining secure servers, and conducting regular security evaluations. Despite these measures, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We retain your personal information only for the time needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The duration of retention is determined by the nature of the information and the specific circumstances surrounding its processing.

Your Rights in Rayleigh

Your rights under UK data protection law:

• Access to Your Information: Obtain a copy of your personal information with us.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to adjust your cookie preferences directly within your browser settings. This allows you to control your online experience while using our services.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy frequently to stay informed about how we manage your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.